Privacy Policy

Effective Date: May 14, 2025
Company Name: SIOTEQ IT Professional Services Ltd
Registered in: Nigeria (with parent company in the USA)

1. Introduction

At SIOTEQ IT Professional Services Ltd, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your data.

2. Information We Collect

We may collect the following types of personal information when you use our services or interact with us:

Name, email address, phone number, and company name
IP address, browser type, and device information
Usage data related to our website and software
Information provided through contact forms or service requests

3. How We Use Your Information

We use your data to:

Provide and improve our IT and software solutions
Respond to inquiries and support requests
Send service updates, technical notices, or marketing (with your consent)
Maintain security, detect fraud, and comply with legal obligations

4. Legal Basis for Processing

We process your personal data based on:

Your consent
Performance of a contract
Compliance with legal obligations
Our legitimate business interests

5. Data Sharing and Transfers

We do not sell your personal data.
We may share information with:

Service providers or partners who help us operate our services
Legal or regulatory authorities when required
Our parent company in the USA (data transfers will be safeguarded under international standards like SCCs or similar mechanisms)

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

7. Your Data Protection Rights

You have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Object to or restrict data processing
Withdraw consent at any time
Lodge a complaint with a data protection authority

For NDPR compliance in Nigeria, you may contact NITDA (National Information Technology Development Agency).

8. Security Measures

We implement appropriate technical and organizational measures to secure your personal data against unauthorized access, loss, or misuse.

9. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience. You may choose to disable cookies in your browser settings.

10. Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes through our website or via email.

12. Contact Us

If you have any questions about this Privacy Policy or want to exercise your data rights, contact us at:

SIOTEQ IT Professional Services Ltd
Email: info@sioteq.com